Billing Information | Concordia Language Villages

Billing Information

Payment & Billing FAQs

 

When is payment in full due?

  • Virtual Village academic year youth sessions starting January 1, 2021 or later: payment in full due no later than 30 days prior to start of session.
  • Registrations that take place after payment in full date must be paid in full at the time of registration.
  • Summer youth and family programs: All fees must be paid by June 1. If registered after June 1, full payment is required at the time of registration. Registration fees are non-refundable. Cancellations and registrations are considered received in our office by referring to the postmark date or timestamp of your email or fax.
  • For more information see Paying Your Bill.

What are your Cancellation Policies for Youth and Family Programs?

  • Our financial policies are strictly applied to ensure our ability to continue our mission and programs.
  • The registration fee offsets some but not all of the fixed and unrecoverable expenses we incur to plan and prepare to offer a program, and is refundable within 72 hours from the date of registration.
  • Prior to May 1: If cancellation is received prior to May 1, a 100% percent refund of paid tuition and transportation fees, less the non-refundable registration fee, will be given. Upon cancellation, all discounts will be forfeited.
  • May 1-31: If a cancellation is made between May 1 and May 31, a refund of fifty percent (50%) of the paid tuition and transportation fees, less the non-refundable registration fee, will be given. Upon cancellation, all discounts will be forfeited. All remaining tuition and transportation balances will still be due.
  • June 1 and after:  If a cancellation is received on or after June 1, no refunds will be given. Villagers who do not report to a session will not receive a refund.
  • No refunds will be given after payment in full date. Villagers who do not report to a session will not receive a refund. No adjustment to tuition will be made for Villagers who are tardy, fail to log in daily and are absent from daily sessions, are restricted from virtual sessions due to disciplinary reasons, or inability to manage pre-existing medical, mental, emotional or social health conditions, or dismissal.
  • Upon cancellation, all discounts are forfeited.
  • Concordia Language Villages reserves the right to cancel or withdraw any program without notice. Concordia Language Villages is not responsible for costs incurred by a participant in preparing for a program that has been altered or canceled.
  • No tuition adjustment is made for late arrival, early departure or dismissal from camp.
  • A $25 transfer fee will be charged for all session changes made June 1 and after. Any credit balance under $5 will not be refunded unless specifically requested.
  • CANCELLATION/INTERRUPTION INSURANCE (Summer youth programs only): The Program Protector Protection Plans are now available for purchase during the online registration process and if purchased, may protect up to the full cost of your session, and includes a variety of other benefits should the need arise. The Program Protector Protection Plans are offered through Trip Mate and are not directly affiliated with Concordia Language Villages. Purchase online or call the Customer Service Specialists for Program Protector at 833-297-2258. The code you will need to provide for Concordia Language Villages is CONC0901MN and refer to plan numbers F530S or F530E. 

Can I sign up for Monthly Installments? 

  • Not available for academic year programs (September-May).
  • For summer programs:
    • During registration, the Monthly Installment option is available on the Billing Information Tab.
    • If you wish to add/remove Monthly Installments after registration is complete please contact the Finance Office at (218) 299-4350.

What is included in summer residential sessions?

  • Our sessions include housing (bedding is not included), meals, activities, instruction and instruction materials.
  • Limited dictionaries and basic textbooks are available. You may want to bring your own learning materials.

What is not included in summer residential sessions?

  • Transportation charges are additional. For more information please visit our Summer Youth Transportation page.
  • We do not provide notebooks, pens or paper; you may want to bring your own materials.  A full list of what to bring can be found on the packing list
  • Bedding and towels are not included.

Do I need to bring money to camp? How much?

  • Yes
  • No ATM onsite.   
  • Summer Youth and Family Sessions please bring cash or check.
  • An onsite camp store includes candy, soda, souvenirs, T-shirts from $5-$20, and Sweatshirts from $20-$60.
  • Typically, $50 a week per child is more than enough.
  • Please provide your child with a prepaid Visa, Discover or MasterCard for potential airline fees and meals while waiting at airport for departure.

Is an ATM available onsite?

  • No. Due to the nature and location of our camps, we are not able to provide this service.

Can I deposit money into my child’s account online?

  • No. Due to the nature and location of our camps, we are not able to provide this service.

How do I know if my bill is paid?

  • Login to MyVillage, click on Financial Management, click “View Statement”.

When do transportation charges hit my account?

  • Once your request has been received we will post to your account in 3 -4 business days.  

Baggage Fees, Unaccompanied Minor Fees and Return Travel Money

  • Please provide your child with a prepaid Visa, Discover, or MasterCard for potential airline fees and meals while waiting at airport for departure.
  • Please pay for all applicable baggage fees prior to our child's departure.  If you have paid the baggage and UM fees for the return flight, please include the payment receipt with your villager's travel documents.  

How do I contact the Finance Office?

clvfinance@cord.edu or (219) 299-4502

Concordia Language Villages
910 8th St. S.
Moorhead, MN   56562