Concordia Language Villages

Policies & Payments

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policies

&

paymentS

Good governance ensures great experiences and at Concordia Language Villages, you can expect nothing less. All policies are clearly communicated, and all practices are properly vetted in accordance with local, state and federal regulations. Concordia Language Villages is a program of Concordia College, a 501(c)3 organization and is accredited by the American Camp Association and Cognia. For complete policies, terms and conditions, see our Summer Youth Handbook and our online Terms and Conditions.

Summer Youth Handbook - Coming Soon!Terms and Conditions

Billing Statements

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Billing statements will be sent monthly via email or regular mail. Separate charges will appear for registration and transportation. Please note that scholarships are not applied to individual accounts until after May 1 and this should be kept in mind when viewing statements before this date. Registration fees are non-refundable and due at registration to hold your child’s space in the desired session.

Payments

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Visa, MasterCard, Discover, American Express and eCheck are accepted as payment for registration and transportation. We encourage you to pay your bill online by visiting our website at ConcordiaLanguageVillages.org. We also accept payment by phone or mail. Call our enrollment department at (800) 222-4750. ALL SUMMER PROGRAM BALANCES ARE DUE BY JUNE 1. Villagers with unpaid balances after June 1 may be unenrolled and would be unable to attend if their balance remains unpaid before their session’s start date.

Monthly Installments

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When registering for programming, all sessions will have the option to sign up for monthly installments as your payment plan type. If you select monthly installments, incremental payments will be deducted from your bank account or credit card on or around the first business day of every month through the final due date based on your selected plan. Please email clvfinance@cord.edu with any questions on your monthly installment plan.

Cancellations & Refunds

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Our financial policies are strictly applied to ensure our ability to continue our mission and programs. Cancellations and registrations are considered received in our office by referring to the postmark date or timestamp of your fax or email or the date of your phone call. See our Summer Youth Handbook for full terms and conditions.

Cancellation/Interruption Insurance

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The Travel/Camper Protection Plan for summer youth programs is available for purchase during the online registration process and if purchased, may protect up to the full cost of your session, and includes a variety of other benefits should the need arise. This insurance is offered through Travel Insured International and is not directly affiliated with Concordia Language Villages. If you have questions regarding claims, please call Travel Insured at 844-440-8113.

Summer Youth Overnight Attendance

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It is expected that the villager will remain at the Village for the entire session. This is particularly important for credit villagers. Written notification is required if your villager must leave during the session. You will be asked to complete a page in your villager’s passport that transfers them out of, and back into, the program. Concordia Language Villages reserves the right to send a child home for any reason it deems in the villager’s best interests – health concerns, behavioral issues or otherwise. In such an event, travel arrangements must be coordinated by the parent/guardian in a timely manner.

Behavior

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Concordia Language Villages seeks to maintain an environment free of discrimination, violence, intimidation and harassment based on gender, race, creed, color, national origin, sexual orientation or disability. Language, behavior and attitudes that intimidate, offend or debilitate villagers or staff members are not tolerated. See our Summer Youth Handbook for our complete behavior policy.

Unplugged

Youth Overnight Sessions Only

Villagers’ school-year days are filled with noise and distraction. They are wired and complex. One of the goals of our program is to slow down, listen, tune in and connect. To effect the full quality of an immersion program, we ask our villagers and our staff to be in the Language Vil­lage moment. We require that all electronic devices be left at home or checked at the Village gate during the customs process. Four-week villagers will receive their phone for a limited amount of time on a day in the middle of their program, then return it to staff for its safe-keeping for the last two weeks.

A group of young people at camp

CUSTOMS &
CONTRABAND

Overnight sessions only

In order to simulate and establish an authentic cultural atmosphere, your villager will go through our customs process upon arrival. Villagers are encouraged to bring culturally-appropriate items (music, books, realia, clothing, etc.) to the Village to enhance everyone’s experience. Contraband items include those listed here. For a full list of contraband items, download our Summer Youth Handbook.

Download Our Summer Youth Handbook
  • Cell phones and other electronic message devices (iPad, tablet, laptop, smart watch)
  • Language media not in the target language including music, games, books, magazines, etc. (except for religious texts such as a Bible or Quran)
  • Illegal substances
  • Food including candy and gum
  • Alcohol
  • Lighters
  • Offensive clothing
  • E-Cigarettes and tobacco
  • Weapons
  • Drones

POLICIES & PAYMENTS

faqs

Here are Frequently Asked Questions about Concordia Language Villages programs. If your question is not addressed here, please visit our FAQ page or contact us.

When is payment in full due?

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Fall/spring sessions require payment in full due no later than 30 days prior to start of session. Registrations that take place after payment in full date must be paid in full at the time of registration. Summer youth and family programs: All fees must be paid by June 1. If registered after June 1, full payment is required at the time of registration. Cancellations and registrations are considered received in our office by referring to the postmark date or timestamp of your email or phone call. Registration fees are non-refundable.

What are your Cancellation Policies for Summer Youth and Family Programs?

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Our financial policies are strictly applied to ensure our ability to continue our mission and programs. The registration fee offsets some but not all of the fixed and unrecoverable expenses we incur to plan and prepare to offer a program, and is refundable within 72 hours from the date of registration.

Prior to May 1: If cancellation is received prior to May 1, a 100% percent refund of paid tuition and transportation fees, less the non-refundable registration fee, will be given. Upon cancellation, all discounts will be forfeited.

May 1-31: If a cancellation is made between May 1 and May 31, a refund of fifty percent (50%) of the paid tuition and transportation fees, less the non-refundable registration fee, will be given. Upon cancellation, all discounts will be forfeited. All remaining tuition and transportation balances will still be due.

June 1 and after:  If a cancellation is received on or after June 1, no refunds will be given.

No refunds will be given after payment in full date. Villagers who do not report to a session will not receive a refund. No adjustment to tuition will be made for Villagers who are tardy, fail to log in daily and are absent from daily sessions, are restricted from virtual sessions due to disciplinary reasons, or inability to manage pre-existing medical, mental, emotional or social health conditions, or dismissal. Upon cancellation, all discounts are forfeited.

Concordia Language Villages reserves the right to cancel or withdraw any program without notice. Concordia Language Villages is not responsible for costs incurred by a participant in preparing for a program that has been altered or canceled. No tuition adjustment is made for late arrival, early departure or dismissal from camp.

A $25 transfer fee will be charged for all session changes made June 1 and after. Any credit balance under $5 will not be refunded unless specifically requested.

CANCELLATION/INTERRUPTION INSURANCE (Summer youth programs only): The Travel/Camper Protection Plan for summer youth programs is available for purchase during the online registration process and if purchased, may protect up to the full cost of your session, and includes a variety of other benefits should the need arise. This insurance is offered through Travel Insured International and is not directly affiliated with Concordia Language Villages. If you have questions regarding claims, please call Travel Insured at 844-440-8113.

Can I sign up for Monthly Installments?

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Monthly installments are accepted for summer youth programs only. During registration, the monthly installment option is available. If you wish to add/remove monthly installments after registration is complete, please contact the Finance Office at (218) 299-4350.

What is included in summer youth overnight pricing?

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Our sessions include housing (bedding is not included), meals, activities, instruction and instruction materials. Limited dictionaries and basic textbooks are available.

What is not included in summer youth overnight pricing?

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Transportation services incur additional charges. We do not provide notebooks, pens or paper; you are advised to bring your own study materials. Bedding and towels are not included.

Do I need to bring money to camp? How much?

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Yes, you will need spending money at the Villages. For Summer Youth and Family sessions, please bring USD Cash or Check. We recommend $15/week for snacks, sodas and small souvenirs plus more for apparel or larger items. T-shirts and sweatshirts average $20 to $40.

Is an ATM available onsite?

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We do not have ATMs available.

Can I deposit money into my child’s account online?

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We are not able to process online payments to specific villager accounts online. If you need to add funds for your child after arrival at camp, please contact our Finance Department at (218) 299-4350.

How do I know if my bill is paid?

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To see the status of your account at any time, please log in to the registration system.

When do transportation charges hit my account?

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Once your request has been received we will post to your account in 3-4 business days.

Baggage Fees, Unaccompanied Minor Fees and Return Travel Money

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Please provide your child with a prepaid Visa, Discover or MasterCard for potential airline fees and meals while waiting at airport for departure. Please pay for all applicable baggage fees prior to our child's departure. If you have paid the baggage and unaccompanied minor fees for the return flight, please include the payment receipt with your villager's travel documents.

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Work at Concordia Language Villages

Concordia Language Villages staff may speak a Village language, creatively teach culture, work and play hard. They also develop skills and qualities that will make them excellent employees in any field.